Please read these Terms & Conditions carefully before using the Al Haaj Couture website or placing any order. By accessing our website or making a purchase, you agree to be bound by the terms set out below.

1. General

Al Haaj Couture ("we", "our", "us") operates this website and offers modest fashion products, including abayas and related garments. These Terms & Conditions govern your use of our website and your relationship with us as a customer. We reserve the right to update these terms at any time without prior notice. Continued use of our website constitutes acceptance of any revised terms.

2. Products & orders

All products displayed on our website are subject to availability. We reserve the right to discontinue any item at any time. By placing an order, you confirm that the information you provide is accurate and complete.

Al Haaj Couture reserves the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. You will be notified and refunded promptly in such cases.

3. Pricing & payment

All prices are listed in the applicable currency and are inclusive of applicable taxes unless stated otherwise. We accept major payment methods including credit/debit cards and online transfer. Payment must be completed in full before an order is processed or dispatched. Al Haaj Couture uses secure payment processing and does not store sensitive card information.

4. Shipping & delivery

We aim to dispatch orders within the timeframe stated at checkout. Delivery times may vary depending on your location and courier availability. Al Haaj Couture is not liable for delays caused by third-party couriers, customs clearance, or circumstances beyond our control. Risk of loss passes to the customer upon handover to the courier.

5. Returns & exchanges

We accept returns or exchanges within 7 days of delivery, provided items are unused, unwashed, and in their original packaging with all tags intact. Custom or made-to-order pieces are non-returnable unless they arrive damaged or defective.

To initiate a return, please contact our customer care team with your order details. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly sent.

6. Intellectual property

All content on this website — including the Al Haaj Couture name, logo, product images, designs, and written content — is the exclusive intellectual property of Al Haaj Couture. Unauthorized reproduction, distribution, or use of any material without written permission is strictly prohibited and may be subject to legal action.

7. Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein. We do not sell or share your personal information with third parties for marketing purposes.

8. Limitation of liability

To the fullest extent permitted by law, Al Haaj Couture shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability to you shall not exceed the value of the order in question.

9. Contact us

For any questions regarding these Terms & Conditions, please contact us at:
Al Haaj Couture Customer Care
Email: alhaajcoutureofficial  ·  Website: alhaajcouture


Limitations of Liability

Elevate Marketplace shall not be responsible or liable for any damages to your computer, mobile device, software, or other property resulting from your access to, use of, or browsing of this website, or from downloading any material from the platform.


Copyright and Trademark

Unless otherwise specified, all materials on this website—including text, images, graphics, videos, designs, and software—are the property of Elevate Marketplace and are protected by copyright and trademark laws.

No content from this platform may be copied, reproduced, modified, posted, transmitted, or distributed in any form without prior written consent from Elevate Marketplace. All rights reserved.

Shipping Limitations

Items purchased from Elevate Marketplace are shipped by individual sellers based on their specific shipping policies.
Once an order is handed over to the carrier, responsibility and risk of loss transfer to you.

You are responsible for filing claims with the carrier for any lost, damaged, or delayed shipments.

Electronic Communications

By using this platform or sending us emails, you consent to receive communication electronically. All agreements, notices, disclosures, and messages provided electronically fulfill any legal requirement for written communication.

Third Party sites and social


Items purchased from Elevate Marketplace are shipped by individual sellers based on their specific shipping policies. Once an order is handed over to the carrier, responsibility and risk of loss transfer to you.You are responsible for filing claims with the carrier for any lost, damaged, or delayed shipments.